Terms and Conditions

Last updated: April 13, 2026

These Terms of Service (“Terms”) govern your access to and use of the services provided by tealsi (“Company”, “we”, “our”, “us”), including our platform, software, APIs, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of entering into legally binding agreements to use the Service.

2. Description of Service

tealsi is a software-as-a-service (SaaS) platform that provides tools for:

  • Customer relationship management (CRM)

  • Marketing automation

  • Sales pipeline management

  • Communication tools (email, SMS, chat integrations)

  • AI-powered automation and workflows

We reserve the right to modify or discontinue any part of the Service at any time.

3. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities under your account

  • Ensuring that your users comply with these Terms

4. Subscription and Billing

  • Services are billed on a subscription basis (monthly or annually)

  • Pricing is per user unless otherwise specified

  • All fees are non-refundable unless required by law

Failure to pay may result in suspension or termination.

5. Acceptable Use

You agree NOT to:

  • Use the Service for unlawful purposes

  • Send spam, unsolicited messages, or abusive communications

  • Violate any applicable laws (including TCPA, CAN-SPAM, GDPR where applicable)

  • Interfere with the integrity or security of the platform

6. Communications & SMS Compliance

By using tealsi, you agree that:

  • You are solely responsible for obtaining consent from your contacts before sending messages

  • You will comply with all messaging laws and regulations

  • tealsi is not responsible for misuse of messaging features

7. Data Ownership and Processing

  • You retain ownership of your data

  • You grant us a limited license to process your data to provide the Service

  • We do not sell your data

8. AI Features Disclaimer

Our platform may include AI-powered tools.

You acknowledge that:

  • AI outputs may not always be accurate

  • You are responsible for reviewing and validating outputs

  • tealsi is not liable for decisions made based on AI-generated content

9. Third-Party Services

The Service may integrate with third-party platforms.

We are not responsible for:

  • Third-party availability or performance

  • Data practices of third-party services

10. Intellectual Property

All rights, title, and interest in the Service remain with tealsi.

You may not:

  • Copy, distribute, or reverse engineer the platform

  • Use our intellectual property without permission

11. Termination

We may suspend or terminate your account if:

  • You violate these Terms

  • Your use creates risk or legal exposure

12. Limitation of Liability

To the maximum extent permitted by law:

tealsi shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, data, or business

13. Indemnification

You agree to indemnify and hold harmless tealsi from any claims resulting from:

  • Your use of the Service

  • Your violation of laws or these Terms

14. Governing Law

These Terms are governed by the laws of the State of Texas, United States.

15. Contact

support@tealsi.com
https://tealsi.com