Terms of Service

1. Agreement and Acceptance

These Terms of Service (the “Terms”) form a binding agreement between Constellation X, LLC, a Texas limited liability company (“Constellation X,” “tealsi,” “Company,” “we,” “us,” or “our”), and the person or entity that creates an account, purchases a subscription, accepts an order form, or accesses or uses tealsi (“Customer,” “you,” or “your”). tealsi is a software platform and product provided by Constellation X, LLC.

By creating an account, clicking to accept, purchasing or renewing a subscription, or accessing or using the Platform, you represent that you have read, understood and agree to these Terms and all policies incorporated by reference. If you accept on behalf of an organization, you represent that you have authority to bind that organization.

These Terms incorporate the Privacy Policy, Data Processing Addendum, Acceptable Use Policy, Communications & Consent Policy, AI & Voice Policy, Wallet & Usage-Based Services Terms, and any applicable order form, plan description, service-specific terms or written addendum.

2. Definitions

“Platform” the tealsi websites, applications, software, dashboards, APIs, CRM, automation, marketing, communications, AI, website/funnel, scheduling, payment-integration and related functionality made available by Company.

“Customer Data” data, content, files, contact information, prompts, recordings, messages, campaign data, business data, credentials, configurations and other information submitted to or processed through the Platform by or for Customer.

“Authorized User” an employee, contractor, representative or other individual whom Customer authorizes to use Customer’s account.

“Customer Client” a client, customer, business, organization or other third party on whose behalf Customer uses the Platform, including a client of an agency or consultant.

“End User” a recipient, contact, lead, consumer, caller/callee, website visitor, buyer, subscriber or other person who interacts with Customer through or as a result of Customer’s use of the Platform.

“Third-Party Services” products, APIs, carriers, networks, cloud providers, AI providers, payment processors, social networks, messaging platforms and other services not owned by Company that connect to, support or are used by the Platform.

“Usage-Based Services” metered or consumption-based features such as SMS/MMS, phone numbers, voice calls, AI processing, voice generation, transcription or other metered services.

“Usage Credits” prepaid, non-bank, non-interest-bearing credits maintained in the tealsi wallet and applied to eligible Usage-Based Services.

3. Eligibility, Accounts and Customer Authority

You must be at least 18 years old and legally capable of entering a binding contract. Customer is responsible for all activity occurring under its account, including activity by Authorized Users, Customer Clients and any person to whom Customer provides access, whether or not Customer personally authorized the specific act.

Customer must maintain accurate account and billing information and protect login credentials, API keys, access tokens and integration credentials. Customer must promptly notify Company of suspected unauthorized access or compromise.

4. Platform Role; No Professional or Agency Services

tealsi is a technology platform. Unless expressly stated in a separate written agreement signed by Constellation X, the tealsi subscription does not include marketing consulting, campaign management, legal advice, compliance advice, financial advice, tax advice, medical advice, business consulting, managed services, professional services or agency services.

Onboarding, demonstrations, documentation, templates, examples, training, technical support, suggested workflows, product education and explanations of what the Platform can do are provided solely to help Customer understand and operate the Platform. They are not professional advice, a legal determination, a compliance opinion, or a representation that any particular workflow is lawful, profitable, appropriate or suitable for Customer.

As between the parties, Customer—not tealsi—determines the content, recipients, timing, frequency, targeting, configuration, instructions, purpose and initiation of communications, campaigns, automations, AI agents, calls, messages, emails, advertisements, payment transactions and other activities performed through Customer’s account.

tealsi does not become Customer’s seller, advertiser, telemarketer, caller, sender, merchant, employer, fiduciary, professional advisor or agent merely because Customer uses the Platform.

Any separate marketing, creative, advertising, consulting or managed services provided by Constellation X, LLC are outside the scope of the tealsi subscription and must be governed by a separate written agreement, order form or statement of work.

5. Customer Responsibility for Use and Compliance

Customer is solely responsible for determining whether and how to use the Platform and for ensuring that Customer’s use, Customer Data, business practices, communications and activities comply with all laws, regulations, industry standards, carrier requirements, contractual obligations and third-party platform policies applicable to Customer.

Without limiting the foregoing, Customer is responsible for:

• the legality, accuracy and appropriateness of Customer Data, offers, content, campaigns and communications;
• obtaining and maintaining all required notices, permissions, licenses, rights and consents;
• honoring opt-outs, unsubscribe requests and do-not-call requests;
• maintaining records sufficient to demonstrate consent and lawful basis where required;
• the products and services Customer sells, including fulfillment, warranties, taxes, refunds, customer service and chargebacks;
• reviewing AI-generated content and automated actions before relying on them where appropriate;
• the acts and omissions of Authorized Users, Customer Clients and persons using the Platform through Customer’s account; and
• compliance with the Acceptable Use Policy, Communications & Consent Policy and AI & Voice Policy.

6. Agencies, Consultants, Customer Clients and End Users

If Customer uses the Platform for or on behalf of a Customer Client, Customer remains fully responsible to Company for all activity occurring through Customer’s account, including acts and omissions of that Customer Client and its personnel. Customer may not avoid responsibility by asserting that a Customer Client, contractor, employee, lead vendor or other third party initiated the activity.

Customer is solely responsible for its relationship and agreements with Customer Clients and End Users. Company is not a party to, and has no responsibility for, any agreement, representation, service commitment, campaign, product, transaction, dispute or other relationship between Customer and a Customer Client or End User.

Customer must ensure that Customer Clients and Authorized Users are bound by terms and policies that are at least sufficiently protective to require lawful use of the Platform and compliance with the applicable tealsi policies. Customer is responsible for communicating and enforcing those requirements.

There are no third-party beneficiaries of these Terms. A Customer Client or End User does not acquire contractual rights against Company merely because Customer uses tealsi in serving that person or entity.

7. Third-Party Services and Infrastructure

The Platform may connect to, depend upon, incorporate, facilitate access to, or utilize Third-Party Services. These may include both services directly connected or authorized by Customer and infrastructure providers used by Company to provide Platform functionality.

Third-Party Services may modify, restrict, suspend, deprecate, discontinue or change APIs, pricing, features, policies, authentication requirements, permissions, rate limits, geographic availability or access at any time. Such changes may cause temporary or permanent changes, interruptions, limitations or removal of Platform functionality.

Company does not control Third-Party Services and does not guarantee their availability, functionality, pricing, security, performance, approval, interoperability or continued integration. To the maximum extent permitted by law, Company is not liable for loss, interruption, delay, failed communication, failed automation, lost functionality, account suspension or other consequences arising from a Third-Party Service or a third party’s act or omission.

Company may modify, replace, migrate, suspend or discontinue an integration or underlying provider when reasonably necessary for technical, security, regulatory, operational, commercial or compliance reasons.

Customer is responsible for complying with all third-party terms and policies applicable to Customer-connected services and for maintaining any necessary third-party account, authorization or credential.

8. Usage-Based Services, Retail Rates and Wallet

Certain features are Usage-Based Services and may require Usage Credits in addition to the base subscription fee. Plan allowances, included usage, unit rates and overage rates are shown in the applicable plan, dashboard, rate sheet or order form and may change as permitted by these Terms.

Customer understands that different usage produces different costs. A Customer making a small number of calls or messages will not necessarily incur the same usage charges as a Customer making thousands of calls or sending large volumes of messages.

tealsi Usage Rates are Company’s retail rates. They may include underlying provider costs, telecommunications or carrier charges, infrastructure costs, AI/model costs, processing, support, administrative overhead, risk, taxes or surcharges where applicable, and Company margin. tealsi Usage Rates may differ from the wholesale or direct rates charged by an underlying provider.

Customer does not purchase a standalone Twilio, Vapi, ElevenLabs, OpenAI or other provider account merely by purchasing a tealsi Usage-Based Service. Customer purchases functionality made available through the tealsi Platform, which may rely on third-party infrastructure.

The Wallet & Usage-Based Services Terms are incorporated into these Terms.

9. Fees, Billing, Taxes and Payment Authorization

Customer must pay all subscription fees, Usage-Based Service charges, taxes, surcharges and other amounts shown at checkout, in the account, on an invoice or in an applicable order form. Except as required by law or expressly stated otherwise, fees for consumed services are non-refundable.

Subscriptions may renew automatically for successive billing periods unless canceled in accordance with the Platform’s cancellation process. Customer authorizes Company and its payment processors to charge the payment method on file for recurring subscriptions, permitted wallet reloads, usage charges, taxes and other amounts due.

Customer is responsible for all applicable taxes associated with Customer’s purchase or use of the Platform, except taxes based on Company’s net income. Customer is also responsible for taxes, refunds and chargebacks arising from Customer’s own sales to Customer Clients or End Users.

If payment fails or an account has insufficient Usage Credits, Company may restrict, pause or suspend affected services, including communications, calls, AI processing or other metered functionality.

10. Upgrades, Downgrades and Cancellation

Customer may request or perform plan upgrades, downgrades and cancellation through available account controls. Unless the Platform states otherwise, upgrades may take effect immediately and may result in prorated or immediate charges; downgrades generally take effect at the next billing cycle; cancellation generally takes effect at the end of the then-current paid subscription period.

Cancellation does not waive or eliminate charges incurred before the effective cancellation date, including Usage-Based Service charges, negative balances, taxes or other amounts due.

Customer is responsible for exporting Customer Data before the end of the applicable retention period.

11. Customer Data; Ownership; Licenses

As between Company and Customer, Customer retains ownership of Customer Data. Customer grants Company and its subprocessors a limited, non-exclusive right to host, copy, transmit, process, display and otherwise use Customer Data only as reasonably necessary to provide, secure, support and improve the Platform, comply with law, enforce these Terms and perform Customer’s instructions.

Customer represents that it has all rights and legal bases necessary to provide Customer Data to Company and to authorize processing contemplated by these Terms and the DPA.

Company retains all right, title and interest in the Platform, software, user interface, documentation, technology, trademarks, designs, workflows, platform analytics and intellectual property, excluding Customer Data.

If Customer provides feedback, suggestions or ideas about the Platform, Customer grants Company a worldwide, perpetual, irrevocable, royalty-free right to use that feedback without restriction or obligation.

12. Administrative Access, Support Access and Security

Company personnel do not use administrative support access to enter a Customer tenant for ordinary support purposes without Customer authorization. Customer authorization may be provided through the Platform, a support request, written communication or another verifiable method.

Notwithstanding the foregoing, Company may access, inspect, preserve or take limited action within systems or accounts without prior Customer authorization when reasonably necessary to: respond to or investigate a security incident; prevent fraud, abuse or unlawful activity; protect the Platform, Company, other customers or third parties; maintain essential infrastructure; restore service or data integrity; comply with valid legal process; or satisfy legal, regulatory or carrier obligations.

Company uses security controls designed to restrict unauthorized access, including authentication protections, rate limiting, progressive lockouts, monitoring and other measures. Company may temporarily or permanently restrict access when suspicious authentication activity, credential attacks, automated abuse or other security threats are detected.

No method of transmission, storage or security is completely secure. Company does not guarantee absolute security.

13. Communications, AI Calls, Recordings and Consent

Customer is the party that selects and controls the recipients, content, purpose, timing and frequency of communications initiated through Customer’s account. Customer is solely responsible for obtaining legally sufficient consent and complying with all applicable communications, telemarketing, privacy, call-recording, advertising and consumer-protection requirements.

Customer must comply with the Communications & Consent Policy, including requirements concerning SMS/MMS, email, WhatsApp or similar messaging, artificial or prerecorded voice, AI-generated voice, automated dialing, do-not-call obligations, opt-outs, sender identification, caller identification and recordkeeping.

If Customer records or transcribes calls, meetings or conversations, Customer is solely responsible for providing legally required notices and obtaining all consents required in every applicable jurisdiction.

14. Artificial Intelligence Features

The Platform may provide AI-generated outputs, summaries, recommendations, transcriptions, classifications, messages, voice responses, workflows, suggested actions or autonomous/semi-autonomous agent functionality. AI systems can produce incorrect, incomplete, misleading, biased, offensive, outdated or unexpected outputs and can take or recommend actions Customer did not anticipate.

Customer is responsible for prompts, instructions, knowledge sources, permissions, goals and other configurations supplied to AI features and for reviewing and validating AI outputs and actions before relying on them where appropriate.

AI features are not a substitute for legal, medical, financial, tax or other licensed professional advice. Customer must not rely on AI output as the sole basis for decisions that require professional judgment or are subject to high-impact legal requirements.

Use of AI voice, voice cloning or synthetic media is subject to the AI & Voice Policy.

15. Payment Integrations and Customer Commerce

The Platform may integrate with payment providers such as Stripe or PayPal. Unless Company expressly agrees otherwise in writing, Company is not the merchant of record for Customer’s sales to Customer Clients or End Users. Customer is responsible for its products, services, pricing, taxes, delivery, refunds, chargebacks, disclosures, warranties and customer service.

Payment processing may be governed by a direct agreement between Customer and the payment provider. Company does not guarantee approval, continued availability, settlement timing or account status with any payment provider.

16. Platform Changes, Maintenance and Availability

The Platform is continuously evolving. Company may add, modify, replace, suspend or discontinue features, integrations, limits or technical implementations. Customer’s purchase is not contingent on delivery of any future feature or continued availability of any specific third-party integration.

Company does not guarantee uninterrupted, error-free or perfectly reliable operation. Software, servers, networks, APIs, automations, AI systems, integrations, messages, calls and third-party services can fail, be delayed, disconnect or behave unexpectedly.

For planned maintenance reasonably expected to materially affect service, Company will use commercially reasonable efforts to provide advance notice when practicable. For unplanned outages, incidents or technical problems, Company will use commercially reasonable efforts to notify materially affected Customers as soon as reasonably practicable after becoming aware of the issue and to provide updates as appropriate.

No service level agreement applies unless expressly included in a separate written Enterprise agreement.

17. Beta, Experimental and Preview Features

Company may make beta, experimental, preview or early-access features available. Such features may be incomplete, unsupported, changed or discontinued without notice, may be less reliable than generally available features, and are used at Customer’s own risk. Unless prohibited by law, Company disclaims liability arising from Customer’s use of beta or experimental features.

18. Acceptable Use; Monitoring and Enforcement

Customer must comply with the Acceptable Use Policy. Company may use automated and manual measures to detect, investigate and respond to suspected spam, fraud, phishing, security threats, unlawful activity, harassment, impersonation, carrier complaints, excessive abuse or conduct that threatens Company, Third-Party Services or other customers.

Company is not obligated to monitor all Customer activity and does not assume responsibility for Customer content or conduct merely because Company has technical ability to investigate or suspend an account.

19. Suspension and Termination

Company may immediately restrict, suspend or terminate all or part of an account, without prior notice where reasonably necessary, if Company believes that: Customer violated these Terms or an incorporated policy; activity may be unlawful, fraudulent, abusive, deceptive or harmful; activity creates security, reputational, carrier, regulatory or third-party provider risk; fees are unpaid; a provider requires action; a government or legal authority requires action; or continued access could harm the Platform, Company, other customers or third parties.

Company may report suspected illegal activity to appropriate authorities and may preserve or disclose information when permitted or required by law.

When an account is suspended, Company may, when reasonably possible, safe and legally permitted, provide limited read-only or export access so Customer can retrieve Customer Data. Company does not guarantee export access where providing access would create a security risk, enable continued abuse, violate law, conflict with legal process, or be technically infeasible.

20. Data Retention After Cancellation or Termination

Following the effective termination or expiration of an account, Customer Data will generally remain eligible for recovery or export for up to thirty (30) days, unless a different period is stated in an applicable order form or required by law.

After that period, Company may permanently delete or anonymize Customer Data from active production systems, and Customer may permanently lose access. Customer is solely responsible for exporting data before deletion.

Limited copies may remain in backups, logs, billing records, fraud/security records, legal holds or other records Company is required or permitted by law to retain. Backup copies are deleted or overwritten according to ordinary backup lifecycle processes and may not be practically recoverable for Customer use.

Company may retain account, invoice, transaction, security and compliance records for longer periods when reasonably necessary for legal, tax, accounting, fraud-prevention, dispute or security purposes.

21. Phone Numbers and Provider-Dependent Assets

Phone numbers, sender registrations, messaging registrations, domains or other provider-dependent assets may be provisioned through Third-Party Services. Customer does not obtain ownership beyond rights granted by the applicable provider and law. Upon cancellation, prolonged suspension, nonpayment or provider action, such assets may be released, reassigned or become unrecoverable. Company does not guarantee that a released number, registration or provider resource can be recovered.

22. Privacy and Data Processing

Company’s handling of Personal Information is described in the Privacy Policy. Where Company processes Personal Data on Customer’s behalf, the Data Processing Addendum applies.

Unless Company has expressly executed a separate Business Associate Agreement and enabled any required compliant configuration, Customer must not use the Platform to process protected health information subject to HIPAA in a manner that would require Company to act as a HIPAA Business Associate.

Customer should not store raw payment card credentials in tealsi. Payment card data should be handled through supported payment processors and their compliant interfaces.

23. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COMPANY DISCLAIMS ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RESULTS, QUIET ENJOYMENT AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, PERMANENTLY AVAILABLE, COMPATIBLE WITH ALL THIRD-PARTY SERVICES, OR THAT EVERY MESSAGE, CALL, AUTOMATION, AI OUTPUT, PAYMENT, INTEGRATION OR WORKFLOW WILL BE DELIVERED, COMPLETED, ACCURATE OR SUCCESSFUL.

COMPANY DOES NOT GUARANTEE SALES, LEADS, APPOINTMENTS, REVENUE, PROFITABILITY, CONVERSION, DELIVERABILITY, ADVERTISING PERFORMANCE, SEARCH RANKINGS, CUSTOMER RESPONSE, LEGAL COMPLIANCE OF CUSTOMER’S USE, OR ANY PARTICULAR BUSINESS OUTCOME.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM, SERVICES, THESE TERMS OR CUSTOMER’S USE OF TEALSI WILL NOT EXCEED THE AMOUNT OF FEES ACTUALLY PAID BY CUSTOMER TO COMPANY FOR THE TEALSI SERVICES DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF CUSTOMER USED ONLY FREE SERVICES, COMPANY’S AGGREGATE LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND ITS AFFILIATES, OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, SALES, SAVINGS, GOODWILL, BUSINESS, OPPORTUNITY OR DATA; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM THIRD-PARTY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limitations in this Section apply regardless of the legal theory and to the fullest extent enforceable. They do not exclude liability that cannot lawfully be excluded or limited.

25. Customer Indemnification

To the maximum extent permitted by law, Customer will defend, indemnify and hold harmless Constellation X, LLC, tealsi, their affiliates, owners, officers, employees, contractors, licensors and service providers from and against third-party claims, demands, actions, investigations, proceedings, damages, judgments, settlements, penalties, fines, liabilities, losses, costs and reasonable attorneys’ fees arising out of or relating to:

• Customer’s or any Authorized User’s or Customer Client’s use of the Platform;
• Customer Data, Customer content, products, services, offers, advertising or business practices;
• a breach of these Terms or any incorporated policy by Customer, an Authorized User or Customer Client;
• actual or alleged violation of law, regulation, carrier rule, industry requirement or third-party policy by Customer or persons using Customer’s account;
• communications, calls, messages, emails, AI agents, voice agents, recordings or campaigns initiated through Customer’s account, including allegations of spam, harassment, unlawful telemarketing, lack of consent, do-not-call violations or unlawful recording;
• Customer’s failure to provide required notices or obtain, document or honor legally required consents or opt-outs;
• Customer’s use of a person’s name, image, likeness, voice, recordings, copyrighted material, trademarks or other intellectual property;
• disputes between Customer and a Customer Client, End User, employee, contractor, lead provider, payment customer or other third party;
• Customer’s products, transactions, taxes, refunds, chargebacks, warranties or fulfillment;
• privacy or data-protection claims arising from Customer’s collection, use, disclosure, retention, security or deletion practices; or
• negligent, reckless, fraudulent, deceptive, intentional or unlawful acts or omissions of Customer, Authorized Users or Customer Clients.

Company will provide reasonably prompt notice of an indemnified claim when practicable and reasonable cooperation at Customer’s expense. Customer may control the defense with counsel reasonably acceptable to Company, but may not settle a claim in a manner that admits wrongdoing by Company, imposes obligations on Company, or fails to fully release Company without Company’s prior written consent.

26. Claims by Customer Clients or End Users

Customer acknowledges that a Customer Client or End User may attempt to assert a claim against Company even though Company did not contract directly with that person. Nothing in these Terms prevents a third party from filing a claim where law permits; however, as between Company and Customer, Customer remains responsible for Customer-controlled conduct, Customer Clients and End Users as stated in these Terms, and Customer’s indemnification obligations apply to covered third-party claims.

27. Cooperation With Providers, Carriers and Authorities

Company may investigate suspected abuse and may cooperate with telecommunications carriers, network providers, payment processors, social platforms, regulators, law enforcement and other authorities in response to valid legal process, credible abuse reports, fraud, security threats, carrier requirements or suspected unlawful conduct. Company may preserve relevant records and take protective action where permitted or required by law.

28. Dispute Resolution; Arbitration; Class-Action Waiver

Before initiating formal proceedings, the parties will attempt in good faith to resolve any dispute by written notice and informal discussion for at least thirty (30) days, unless emergency injunctive relief is reasonably necessary.

Except for claims eligible for small claims court and requests for temporary or injunctive relief to protect intellectual property, confidential information, security or prevent unauthorized access, any dispute arising out of or relating to these Terms, the Platform or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable Commercial Arbitration Rules, unless applicable law requires otherwise.

Arbitration will be conducted remotely when permitted or, if an in-person location is required, in the Texas county in which Constellation X, LLC maintains its principal office at the time the arbitration is commenced, unless the parties agree otherwise or applicable law requires another location.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. CUSTOMER AND COMPANY WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS OR REPRESENTATIVE ACTION OR ARBITRATION.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.

29. Time Limit for Claims

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION BY CUSTOMER ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM OR SERVICES MUST BE COMMENCED WITHIN THREE (3) MONTHS AFTER THE EVENT GIVING RISE TO THE CLAIM OCCURRED; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED. THIS LIMITATION DOES NOT APPLY WHERE APPLICABLE LAW PROHIBITS IT.

30. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration provision. Where a dispute is not subject to arbitration, the parties consent to jurisdiction and venue in the state or federal courts serving the Texas county in which Constellation X, LLC maintains its principal office, unless applicable law requires otherwise.

31. Changes to Terms

Company may update these Terms and incorporated policies. For material changes, Company will use commercially reasonable methods to provide notice, such as email, in-product notice or posting an updated effective date. Changes required by law, security, carriers or third-party providers may take effect sooner where necessary. Continued use after the effective date constitutes acceptance to the extent permitted by law.

32. Assignment and Corporate Reorganization

Customer may not assign or transfer these Terms without Company’s prior written consent. Company may assign these Terms, in whole or in part, to an affiliate, successor, purchaser of substantially all relevant assets, or entity formed to own or operate tealsi, including in connection with a merger, reorganization, financing, sale or corporate restructuring, without Customer’s consent to the extent permitted by law.

33. Miscellaneous

These Terms and incorporated documents constitute the entire agreement regarding the Platform unless supplemented by an order form or separate signed agreement. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. Headings are for convenience only. Electronic acceptance and signatures have the same effect as originals to the extent permitted by law.

34. Contact

Constellation X, LLC

Legal Notices: support@tealsi.com

Privacy: support@tealsi.com